Defective consumer products regularly injure consumers and their property. Defective products also result in monetary losses because consumers receive an item worth far less than what they paid.
Retailers, manufacturers, and distributors may often know their products are defective, either from consumer complaints, internal testing, and review or reports by trade and industry publications.
After the manufacturer or retailer learns their product is defective, they may refuse to issue refunds, replacements, or provide warranty service to consumers who purchased the defective product. When this happens, consumers are left “holding the bag” and are stuck with a defective product and a worthless warranty or corporate guarantee.
Product defect litigation, and perhaps a class action lawsuit, may be the only alternative left to defrauded consumers. When businesses refuse to step up and honor their obligations, consumers should enforce their legal rights and remedies and hold companies and their executives accountable.
Manufacturers, distributors, and retailers who sell defective products to the public are responsible for the harm they cause. Injury may arise from design defects, manufacturing defects, or a failure to warn. Under certain circumstances, manufacturers may be held liable for the harm their defective products cause no matter whose at fault.
Consumers have the legal right to insist their products perform as promised and as warranted by sellers and manufacturers. Product defect cases can be large and complex, involving tens of thousands of consumers and covering federal and state laws.